Facebook Sales Strategies | Episode 38
“Ever wonder what you should do with the negative reviews you get on Facebook?”
Here is a great question from one of Kim’s followers, Rebecca Williams. She asks, “What is the best way to handle reviews, good or bad, on Facebook?”
Lets start with the good first:
This is want you do if you get a negative review:
Or you can attempt to get tons more positive reviews to trump the negative review. Do this by sending one simple email survey to all your customers asking:
“Would you recommend us to your friends and family?”
Email those giving you 5 Stars and ask them to give you a review on Facebook. Next, you are going to offer them an incentive for giving you that review. Offer, a gift card, a certificate for the review.
Let us know how you handle negative reviews? Leave us comment and gives us a seller review on iTunes!
https://itunes.apple.com/us/podcast/facebook-sales-strategies/id1003978371?mt=2